Extended Stay America Suites- Houston - Northwest - HWY 290 - Hollister
Extended stay hotel · Houston
5454 Hollister St, Houston, TX 77040
About
Located at 5454 Hollister St in Houston, Texas, Extended Stay America Suites - Houston - Northwest - HWY 290 - Hollister provides apartment-style accommodations designed for guests seeking temporary housing. The facility features interior corridors and an elevator, offering a layout that functions similarly to an efficiency apartment with kitchenettes in the units. Guests have access to a 24-hour front desk and a grab-and-go breakfast service, with the property positioned to serve those needing a base of operations in the Northwest Houston area. The guest experience at this location is varied, reflecting the challenges often associated with budget-conscious, long-term lodging. While some visitors have praised specific staff members for their professional, polite, and attentive service, others have reported significant concerns regarding room maintenance, cleanliness, and pest control. Feedback from guests highlights a range of perspectives, from those who appreciate the convenience and staff support to others who have encountered issues with facility upkeep and room conditions. As a result, the property maintains a mixed reputation among travelers, making it a destination where individual experiences can differ significantly based on specific room conditions and service interactions.
Reviews Extended Stay America Suites- Houston - Northwest - HWY 290 - Hollister
Reviews for this property are overwhelmingly negative, with guests frequently reporting severe pest infestations, broken elevators, and poor maintenance. While some guests appreciate the polite and helpful nature of specific staff members, the majority of experiences highlight significant cleanliness issues and unprofessional management.
Strengths
- Polite and helpful staff
Weaknesses
- Severe cockroach infestation
- Broken elevator
- Unclean and poorly maintained rooms
- Unprofessional management and service
- Strong odors and mold